Global Key Account Manager (m/f/d)

Global Key Account Manager (m/f/d)

Permanent

About Heraeus

Making displays foldable? Helping hearts beat with medical innovations? Or breathing new life into precious metals? As a family-owned global technology group we help our customers to always being one step ahead. Whether production, research, sales or administration - we love being the invisible force behind innovation. We deliver world-class quality in the areas of Metals & Recycling, Healthcare, Semiconductor & Electronics and Industrials. As one of the top 10 family-owned companies in Germany, we employ around 16,400 employees in 40 countries. 

The following challenges await you:

• Monitoring Account Performance – you are responsible to drive the performance of key accounts, identifying opportunities for growth and improvement.
• Leading a team – you drive a team of sales representatives and account managers to support Heraeus' presence at customers
• Developing and Implementing Strategic Plans – you create and execute comprehensive strategies to manage global accounts, ensuring alignment with the company's objectives.
• Establishing and Maintaining Relationships – you build and sustain strong relationships with key stakeholders in client organizations to foster trust and collaboration and drive strategic initiatives.
• Coordinating with Internal Teams – you work closely with various internal departments, such as Product Management, Innovation and technical support, to ensure timely and effective delivery of services and solutions.
• Negotiating Contracts – you lead contract negotiations and terms of service with clients to ensure mutually beneficial agreements.
• Resolving Issues – you address and resolve any conflicts or issues that arise within the accounts managed, ensuring client satisfaction.

Your Profile: 

• A degree in a scientific or technical field
• You excel in establishing and maintaining relationships with decision-makers at leading companies and recognize the importance of cooperative networks in the business world.
• Experience in the electronics industry (preferably automotive) and dealing with demanding customers makes you a valuable asset to our team.
• You possess excellent verbal and written communication skills, as well as presentation and negotiation abilities, allowing you to communicate clearly and convincingly even in challenging situations.
• You can navigate through various organizational levels, from senior management to operational purchasing, bringing empathetic and creative solutions.
• Fluent German and English are a given for you, as is your drive to always seek solutions.
• You are willing to go on intercontinental business trips on a regular basis.