My commitment is shown in many ways: in the weekly incident call, through active listening and targeted inquiries. My many years of experience in the life sciences and chemical industry help me to look behind the scenes and recognize connections. “Accidents are not just numbers – they are spouses, parents, children, colleagues,” I emphasize again and again in meetings. This perspective shapes me and makes me always approachable for all safety-related concerns.

For example, if someone is off work for two weeks because they have been burned with hydrofluoric acid, it takes empathy. I can't just say: “Here, you weren't paying attention.” The reality is more complex. There are incidents in which employees were negligent. And there are accidents where someone was distracted because their child is ill at home, for example. My job is to recognize these differences and act accordingly.