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Manager, Quality

Wartburg, Tennessee

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Job ID 58291 Funktionsbereich Qualitätsmanagement Vollzeit/Teilzeit Vollzeit Einstiegslevel Berufseinsteiger

Manager, Quality

[title]
Manager, Quality
Permanent

About Heraeus

Making displays foldable? Helping hearts beat with medical innovations? Or breathing new life into precious metals? As a family-owned global technology group we help our customers to always being one step ahead.


About Heraeus Precious Metals

With more than 350 years of experience in precious metals processing, Heraeus Precious Metals is the world's leading provider of innovative products and services, such as precious metals trading and recycling. Our products are used in a wide range of industries, for example to reduce climate killers such as nitrous oxide and methane and in the form of pharmaceutical ingredients for the treatment of cancer.

Our innovative strength is driven by our 3,000 employees in more than 15 countries, who work passionately with our partners to develop pioneering and sustainable solutions.

We are aware of our responsibility towards people and the environment and have set ourselves ambitious CO₂ targets. Sustainability is at the heart of all our business activities.

Heraeus, the German based technology group is a leading international family-owned company formed in 1851. We create high-quality solutions for our customers by combining material expertise with technological know-how. Our ideas are focused on themes such as environment, energy, health, mobility, and industrial applications. In 2015 Heraeus generated revenues without precious metals of 1.9 bn and a total revenue of 12.9 bn. in more than 100 subsidiaries in 38 countries we offer our worldwide 12,500 employees the freedom to develop and promote their own ideas. We call it: Open Space. For Open Minds.®

The primary responsibility of this position is to be committed to carrying out the Company’s Quality Policy. An employee in this position must focus on customers’ expectations, prevent problems, and strive for continuous improvement resulting in improved results for themselves, customers, and other employees. The employee will be required to wear all appropriate safety equipment including but not limited to eye protection,and in the plant a hard hat and any other required Personal Protective Equipment (PPE).

Your Role and Responsibilities:

  • Will be required to participate as project lead or team member on an individual or group basis.
  • Responsible for all employee relations including and not limited to performance reviews, conflict resolution, personnel discussions, hiring, promotion and termination decisions etc. 
  • Conduct routine meetings with subordinates and maintain open communication.
  • Understanding of Company Quality Mission and specific laboratory QC/QA protocols and corrective/preventative actions.
  • Manages time and attendance issues for employees on a timely basis.
  • Oversees the safety requirements, safe operation and conduct of the assigned team members.
  • Support and actively participate in Company 7S program, Lean Programs, or similar company programs.
  • Responsible to provide a positive environment and serve as a leader on daily basis to department members.
  • Assures that documented methods are followed at all times.
  • Create training plan and schedule for all personnel in all required methods including required QC/ QA.  Will administer training and maintain documentation.
  • Ensures sufficient cross-training to effectively run the department at all times
  • Develop and maintain SPC or similar QC system for monitoring process performance.
  • Lead investigation and follow-up through the closure of all corrective actions and customer complaints.
  • Determines appropriate method.  Works with staff,production management, and customer service department to create and/or modify methods.  Assures all methods are properly documented according to HPMN QA/QC policies.

What is required for this role:

  • A minimum of 5 years of supervisory experience is preferred.

  • The equivalent combination of education and experience will be considered.

  • Must be proficient in ERP system such as SAP

  • Possess advanced Microsoft Excel skills. 

  • Demonstrate a high level of integrity, professionalism and leadership ability; exhibit a high level of motivation and initiative with the ability to meet deadlines. 


ReqID: 58291
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